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Family-owned for 18+ years · Usually ships the next business day · 10-year frame warranty
Family-owned for 18+ years · Usually ships the next business day · 10-year frame warranty
Home / Care, Warranty & Returns
Some owners have run the same frame for more than 12 years. If something does go wrong with yours, you deal with us, the family that designs and ships every shelter. No call center.
✓ 10-year frame warranty ✓ Bent frame parts replaced free ✓ 31-day returns
Warranty
Here's what's covered and for how long. The full legal wording is in our Terms and Conditions.
10 years
Every part of the steel frame is covered against manufacturing defects or damage for ten years from the day you bought it. This covers the original owner.
Free
Bend a frame part or two? It happens. We'll send replacements free and you pay the shipping. That's on top of the warranty, not part of it.
1 year
The entire shelter is covered for one year against defects in materials and workmanship. Past a year, if something looks like a manufacturing problem, email us anyway. We look at those one at a time.
Cover fading from normal sun, and damage from neglect, abuse or improper use. Sun wears out every fabric eventually, so we sell replacement covers for every size. Other replacement parts may be available for a fee.
Problem with your shelter, on day one or in year nine? Email us (quickest) or call 831‑477‑9600, Mon–Fri, 9am–4pm PT. A photo of the problem helps us sort it out faster. This warranty is from Speedway Bike Shelters (Speedway Shelters), 3085 Carriker Lane, Ste H, Soquel, CA 95073. It gives you specific legal rights, and you may have other rights that vary by state.
Returns
You have 31 days to send it back. Four steps.
01
Before you ship anything, email us (quickest) or call 831‑477‑9600 for a Return Authorization number. It's how we match the box to your order.
02
Send it back within 31 days, complete and in resalable condition, with a copy of your receipt in the box. Missing parts or damage can come off the refund.
03
If you changed your mind, shipping both ways is on you. If we sent you something defective or the wrong item, email us before you ship and we'll work out the next step with you.
04
Once it arrives and we've checked it, we refund you, minus a 15% restocking fee on change-of-mind returns. Defective or wrong items don't get the restocking fee. Paid with Affirm or another payment plan? The refund goes back through them.
Returns in short: 31 days, RA number first, receipt in the box, resalable condition. Change-of-mind returns pay a 15% restocking fee and shipping both ways.
Photos you send us: If you email or send us a photo or video of your shelter, you're giving Speedway Shelters the right to use it, free, on our website and in emails, ads and social media. You still own it. You're also telling us it's yours to share and that anyone you can recognize in it is OK with that. Want one taken down? Email us and we'll pull it from the site. Full wording is in our Terms and Conditions.
Shelter care
Covers usually last 3 to 4 years in full sun. These habits stretch that out.
01
Always secure your shelter to a solid surface to protect it from high wind, falling or moving objects, and unwelcome guests.
02
Pick a slightly elevated spot where water runs off fast. A low wooden platform keeps the shelter area dry and gives you something solid to anchor to.
03
If you can, set up beside a building or another solid barrier that shields the shelter from the wind.
04
Crack the windows when the bike is hot or the weather is warm and humid, and adjust them for your conditions. Close them for rain or snow.
05
The cover is UV treated, but shade or a Double Duty cover significantly extends its life for long-term storage.
06
Treat the cover with a water repellent made for outdoor gear like tents, backpacks, and rain jackets. See our waterproofing and UV guide above.
07
Clean the cover once or twice a year by hand or on a delicate cycle. Never put it in the dryer. Treat it like a good rain jacket.
Warranty & returns FAQ
What does the Speedway Shelter warranty cover?
The steel frame is covered for 10 years against manufacturing defects or damage, for the original owner. If one or two frame parts get bent from use, we replace them free and you pay shipping. The whole shelter has a one-year limited warranty on materials and workmanship. Normal cover fading, neglect, abuse and improper use aren't covered.
How do I return a Speedway Shelter?
Email us (quickest) or call 831-477-9600 for a Return Authorization number, then ship it back within 31 days, complete, with a copy of your receipt. Change-of-mind returns pay a 15% restocking fee and shipping both ways. Defective or wrong items don't pay the restocking fee.
How do I clean a motorcycle shelter cover?
Clean it once or twice a year by hand or on a delicate cycle, and never put it in the dryer. Then re-treat it with a water repellent made for outdoor gear. Our waterproofing and UV guide lists the treatment we recommend.
Who you're dealing with
Speedway Shelters is a small family business in Soquel, California. We've been protecting motorcycles across the USA and Canada for more than 18 years. Warranty emails don't go to a call center. The family that designs and ships the shelters reads them and writes back.
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